Our health helplines
Supporting employees with medical worries, family mental health and the menopause.
What makes our helplines so valuable?
Unlimited help
No call limits. Just expert advice for as long as needed.
Flexible around work
Options to call us outside a 9 to 5 work schedule.
Catch issues early
Early advice can help stop problems getting worse.
Open to family
Family at the same address get access to help too.

Bupa Anytime HealthLine
For day and night nurse advice, 24/7
Our nurses can help employees with lots of health topics, including:
- muscle, bone and joint injuries
- surgery and back pain
- rashes, lumps and bumps
- vomiting, diarrhoea, abdominal pain
- fever, flu, cough and headache
- unwell children
- travel vaccination advice

Family Mental HealthLine
For parents and carers in your team
Our advisers and mental health nurses are on hand six days a week to talk family mental health. Including:
- a young person’s mood or behaviour has changed
- child stress, loneliness and self-esteem
- teens experiencing life challenges

Menopause HealthLine
For helping employees manage symptoms
Employees can chat with a menopause-trained nurses about:
- symptoms and what to expect
- health, diet and exercise during the menopause
- mental wellbeing relating to the menopause, such as stress and anxiety
- advice on treatment options – they just can’t offer prescriptions
Our helplines come with small business health insurance
Whatever level of cover you choose, our three health helplines come as standard.
Bupa Anytime HealthLine, Menopause HealthLine and Family Mental HealthLine are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Bupa Anytime HealthLine, Menopause HealthLine and Family Mental HealthLine are provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London EC2R 7HJ
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No.3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851.